MUMBAI · FULLTIME
Assistant Manager Housekeeping
Marriott International
Mumbai · onsite · Posted 4d ago
Sourced from
Undisclosed1–6 yrsfulltimeMumbai
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Section · 01
About this role
Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE
Education and Experience
- High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES
Managing Housekeeping Operations and Budgets
- Ensures knowledge and understanding of OSHA regulations are up to date. - Oversees all lost and found procedures. - Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. - Inventories stock to ensure adequate supplies. - Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. - Works effectively with the Engineering department on guest room maintece needs. - Understands and complies with loss prevention policies and procedures. - Ensures all employees have proper supplies, equipment and uniforms. - Assists in supervising an effective inspection program for all guestrooms and public space. - Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary. - Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager. - Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance. Ensuring Exceptional Customer Service
- Handles guest problems and complaints seeking assistance from supervisor as necessary. - Assists in the review of comment cards and guest satisfaction results with employees. - Sets a positive example for guest relations.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
Customer Serviceemployee satisfactionoshaRestaurant managementguest satisfactionFront DeskHospitalityHousekeeping ManageroperationsAdministrationGuest RelationsHousekeeping
Section · Company
About Marriott International
Marriott International
Hospitality
14.9k+
employees
1927
99 years old
Bethesda, Maryland
United States (USA)
₹4.6L PA avg
Avg at Marriott International
About
Marriott International manages an extensive portfolio of hotels across various brands, focusing on hospitality services worldwide.
Industries
HospitalityTravel & Tourism / Hospitality
Employee ratings
10 reviews
4.2/ 5
Culture
4.9
Career growth
4.5
Work-life
4.4
Employees rate it well for
Job Security42Overall Company42
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