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    Job · 15130896

    Hyatt regency logo

    Assistant Manager Guest Relation

    Hyatt regency · Kolkata · onsite · Posted 51d ago

    Undisclosed2–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role


    • Develop and implement comprehensive guest relation strategies to enhance customer satisfaction.

    • Manage and coordinate front desk operations, including handling guest complaints and feedback.

    • Collaborate with other departments to ensure seamless service delivery and high-quality standards.

    • Analyze guest feedback and suggest improvements to services and processes.

    • Lead and motivate a team of guest relation staff to achieve exceptional performance.

    • Foster strong relationships with guests, providing personalized attention and resolving issues promptly.




    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    crm softwarecustomer satisfactioncrmservice deliveryteam managementFront DeskGuest Relationguest complaintsoperationsGuest RelationsCommunication And Interpersonal Skillsguest feedback

    About Hyatt Regency

    Hyatt regency logo

    Hyatt regency

    Hospitality

    2.4k+

    employees

    1980

    46 years old

    New Delhi, Delhi

    India

    ₹4.2L PA avg

    Avg at Hyatt Regency

    About

    Hyatt Regency focuses on creating spaces for community and connection, operating numerous hotels worldwide while promoting hospitality.

    Industries

    HospitalityTravel & Tourism / Hospitality

    Employee ratings

    10 reviews

    4.1/ 5

    Culture

    3.7

    Career growth

    3.0

    Work-life

    3.2

    Employees rate it well for

    Job Security41Overall Company41

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Assistant Manager Guest Relation · waiting for your command