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    Job · 15097173

    Hyatt regency logo

    Assistant Manager Guest Relation - Event Operations

    Hyatt regency · Kolkata · onsite · Posted 50d ago

    Undisclosed2–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role


    • Manage and coordinate guest relations activities during events to ensure seamless execution and high-quality service delivery.

    • Develop and implement effective guest relation strategies to enhance customer satisfaction and loyalty.

    • Collaborate with cross-functional teams, including sales, marketing, and operations, to align guest relation efforts with business objectives.

    • Conduct regular feedback sessions with guests to identify areas for improvement and implement changes.

    • Coordinate with vendors and suppliers to ensure timely delivery of services and materials.

    • Analyze guest data and metrics to measure the effectiveness of guest relation initiatives and make recommendations for improvement.




    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    customer satisfactionservice deliveryGuest RelationoperationsSalesGuest RelationsEvent Managementmarketing

    About Hyatt Regency

    Hyatt regency logo

    Hyatt regency

    Hospitality

    2.4k+

    employees

    1980

    46 years old

    New Delhi, Delhi

    India

    ₹4.2L PA avg

    Avg at Hyatt Regency

    About

    Hyatt Regency focuses on creating spaces for community and connection, operating numerous hotels worldwide while promoting hospitality.

    Industries

    HospitalityTravel & Tourism / Hospitality

    Employee ratings

    10 reviews

    4.1/ 5

    Culture

    3.7

    Career growth

    3.0

    Work-life

    3.2

    Employees rate it well for

    Job Security41Overall Company41

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Assistant Manager Guest Relation - Event Operations · waiting for your command