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    Job · 15541073

    Hyatt regency logo

    Assistant Manager - Guest Experiences

    Hyatt regency · Panaji · onsite · Posted 49d ago

    Undisclosed2–6 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role


    • Develop and implement strategies to enhance guest satisfaction and loyalty.
    • Manage front desk operations, including handling complaints and resolving issues promptly.
    • Collaborate with other departments to ensure seamless guest experiences.
    • Analyze guest feedback and suggest improvements to services and facilities.
    • Train and guide staff members on excellent customer service practices.
    • Monitor and control expenses related to guest experiences.




    Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    Customer Serviceanalytical thinkingguest satisfactionFront DeskHospitalityCommunication SkillsoperationsGuest Relationsguest feedback

    About Hyatt Regency

    Hyatt regency logo

    Hyatt regency

    Hospitality

    2.4k+

    employees

    1980

    46 years old

    New Delhi, Delhi

    India

    ₹4.2L PA avg

    Avg at Hyatt Regency

    About

    Hyatt Regency focuses on creating spaces for community and connection, operating numerous hotels worldwide while promoting hospitality.

    Industries

    HospitalityTravel & Tourism / Hospitality

    Employee ratings

    10 reviews

    4.1/ 5

    Culture

    3.7

    Career growth

    3.0

    Work-life

    3.2

    Employees rate it well for

    Job Security41Overall Company41

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Assistant Manager - Guest Experiences · waiting for your command