Assistant Manager General Trade

Department: Finance & Accounts

Assistant Manager - General Trade (GT)

Key Responsibilities

• Manage end-to-end Sales Order Processing and Billing for General Trade customers.
• Process, monitor, and coordinate customer orders received from multiple warehouses and distribution locations.
• Verify and validate sales orders with respect to:
• Product availability
• Pricing accuracy
• Commercial terms and schemes
• Customer-specific requirements
• Generate, review, and validate invoices and ensure timely bulk invoice posting across all locations and sales channels.
• Coordinate with Sales, Warehouse, Logistics, and Supply Chain teams to ensure seamless order fulfillment and dispatch.
• Handle customer queries and resolve issues relating to:
• Dispatch and delivery status
• Re-dispatch requests
• Invoice discrepancies
• Payment and account-related concerns
• Manage inter-location stock transfers and ensure accurate accounting and inventory records.
• Reconcile customer accounts and adjust customer receipts against outstanding invoices and credit notes.
• Monitor accounts receivable and support timely collection and reconciliation activities.
• Prepare, implement, and account for General Trade schemes, discounts, incentives, and promotional programs.
• Ensure accurate accounting treatment and reconciliation of trade discounts, scheme payouts, rebates, and sales incentives.
• Prepare and maintain MIS reports related to sales, collections, stock transfers, customer outstanding balances, and trade schemes.
• Coordinate with internal stakeholders including Sales, Supply Chain, Warehouse, Commercial, and Finance teams.
• Ensure compliance with company policies, accounting standards, internal controls, and statutory requirements.

Required Skills

• Strong understanding of accounting principles and Order-to-Cash (O2C) processes.
• Experience in sales accounting, invoicing, customer reconciliation, and receivables management.
• Knowledge of inventory accounting and stock transfer processes.
• Proficiency in ERP systems such as SAP, Oracle, Microsoft Dynamics, or equivalent.
• Advanced working knowledge of Microsoft Excel.
• Strong analytical, problem-solving, and reconciliation skills.
• Excellent communication, stakeholder management, and coordination abilities.
• Ability to work in a fast-paced FMCG/Distribution environment.

Qualifications

• Bachelor's Degree in Commerce (B.Com), Accounting, or Finance.
• CA Inter / CMA Inter / MBA (Finance) preferred.
• 4-7 years of relevant experience in General Trade accounting, sales operations, order processing, or commercial finance.
• Prior experience in FMCG, Consumer Goods, Retail, or Distribution industries is preferred.