Assistant Manager - Field Service

WERE HIRING | Assistant Manager - Field Service

Experience - 2- 4 Years

Roles and Responsibilities

Drive day-to-day service operations across the zone
Resolve field-level service issues and escalations
Manage & improve service partner performance and TAT
Identify service gaps and drive corrective actions
Ensure availability of spares and service infrastructure
Spend time in the market to understand issues and solve them at source
Work closely with Sales & Service teams to improve customer experience