Assistant Manager- F&B

1. Operations Management

• Supervise daily food and beverage operations to ensure smooth service delivery.
• Monitor service standards and maintain high levels of guest satisfaction.
• Ensure counters readiness, cleanliness, and operational efficiency.
• Handle guest complaints and resolve service-related issues promptly.

2. Team Leadership & People Management

• Assist in training, and developing F&B staff.
• Conduct shift briefings and allocate responsibilities.
• Monitor employee performance and provide coaching and feedback.
• Ensure adequate staffing levels during peak business periods.

3. Guest Experience Management

• Maintain excellent customer service standards.
• Interact with guests to gather feedback and improve service quality.
• Address customer concerns professionally and efficiently.
• Build positive guest relationships.

4. Food Quality & Safety Compliance

• Ensure compliance with food safety, hygiene, and sanitation standards.
• Monitor food handling, storage, and preparation practices.
• Conduct regular inspections of dining and kitchen areas.
• Ensure adherence to health and safety regulations.

5. Inventory & Cost Control

• Monitor inventory levels of food, beverages, and supplies.
• Assist in stock ordering and vendor coordination.
• Minimize wastage and control operational costs.
• Track consumption patterns and recommend cost-saving measures.

6. Revenue & Sales Management

• Promote menu items, special offers, and upselling opportunities.
• Analyze sales reports and identify areas for business growth.
• Assist in planning promotions and seasonal offerings.

7. Financial Administration

• Assist in budget preparation and expense monitoring.
• Maintain daily sales and operational reports.
• Support audits and financial reconciliation activities.
• Monitor cash handling procedures and revenue collections.

8. Compliance & Documentation

• Ensure compliance with company policies and operating procedures.
• Maintain operational records and reports.
• Participate in internal audits and quality assessments.