Assistant Manager Examinations

Role & responsibilities

• Support the planning, coordination, and execution of examination activities for WILP programmes across onsite and online/hybrid examination modes.
• Assist in maintaining examination calendars, student communications, hall ticket processes, and examination center coordination.
• Coordinate with examination centres, service providers, and internal teams to support smooth and timely examination delivery.
• Support question paper-related coordination, including data collection, tracking, version control, and communication with faculty and academic teams.
• Assist in maintaining examination records, answer sheet-related processes, evaluator coordination, and other examination documentation.
• Monitor examination-day activities and promptly escalate operational issues, exceptions, and student-related concerns to the appropriate team.
• Prepare and maintain trackers, dashboards, MIS reports, and operational data using MS Excel and other relevant tools.
• Support data validation, analysis, and reporting for examination planning and post-examination review.
• Assist in process audits, feedback collection, documentation, and implementation of process improvements.
• Support examination logistics, including centre readiness, communication, coordination, and closure of operational requirements.
• Assist in maintaining SOPs, checklists, and process documentation and ensure adherence to defined examination procedures.
• Coordinate with multiple stakeholders and follow up on pending actions to ensure examination activities are completed within timelines.
• Support preparation and processing of examination-related records and honorarium documentation

Qualification and Personal Profile

• Postgraduate qualification in any discipline.
• Relevant experience in research, data management, data validation, statistical analysis, or operational coordination.
• Strong analytical and process-oriented approach with attention to accuracy and detail.
• Good working knowledge of MS Excel and MS Word.
• Good communication, teamwork, time management, coordination, and problem-solving skills.
• Ability to manage multiple activities and timelines and work effectively with faculty, staff, students, and other stakeholders.

Other Skill and Ability Requirements

• Ability to work with large datasets and perform data cleaning, validation, and basic statistical analysis.
• Ability to prepare tables, charts, trackers, and reports for operational and management review.
• Ability to handle confidential examination and student-related information with care and accuracy.
• Willingness to learn and work with examination management systems, digital platforms, workflows, and reporting tools.
• Strong follow-up and coordination skills for managing activities involving multiple stakeholders.
• Ability to work under time-sensitive conditions during examination cycles.