GURUGRAM · FULLTIME
Assistant Manager - Customer Service
Nikham Innovations
Gurugram · onsite · Posted 1d ago
Sourced from
₹4.4L - ₹6.0L PA3–4 yrsfulltimeGurugram
About a minute. You'll make an account on the way through.
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Section · 01
About this role
- Drive customer retention, adoption, and growth.
- Manage relationships, renewals, and escalations.
- Identify risks and improve customer satisfaction.
- Collaborate with teams to enhance customer experience.
- Improve CS processes using data and feedback.
Perks and benefits
Travel allowance, Health insurance, Maternity policy, Sales incentives, Performance bonus, Maternity leaves, Paternity leaves, Prevention of sexual harrassment policy, Provident fundSourced from naukri
Section · 02
Skills
crmHindiEnglishClient ServicingCommunication SkillsCalls Handling