Assistant Manager - Customer Service Operations
Tata Communications · Pune · onsite · Posted 57d ago
Undisclosed4–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Role: Firewall L2 Engineer (Palo Alto / Check Point)
Location: Pune
Experience: 4-7 years (2+ years in Palo Alto / Check Point mandatory)
Job Summary Looking for an experienced Firewall L2 Engineer with strong handson experience in Palo Alto (PANOS) and Check Point (R80.x) firewalls. The role involves daily operations, policy administration, VPN troubleshooting, security monitoring, and L2 escalation support for enterprise network security environments.
Key Responsibilities - Manage update firewall policies, objects, NAT rules, security profiles
- Handle L2 troubleshooting for Palo Alto Check Point firewalls
- Support IPSec SSLVPN configuration and issue resolution
- Monitor traffic logs, threats, sessions take corrective actions
- Work with SOC/NOC on incidents, alerts escalations
- Execute changes following ITIL processes and maintain documentation
- Strong handson experience with Palo Alto Firewalls (PANOS, Panorama)
- Check Point SmartConsole / SmartDashboard (R80.x)
- Strong in NAT, ACLs, routing basics, threat profiles (AV/IPS/URL filtering)
- Experience with packet capture, troubleshooting log analysis
- Knowledge of HA clusters, L2/L3 fundamentals
- Palo Alto PCNSA / PCNSE
- Check Point CCSA / CCSE
- CCNA/CCNP Security (Advantage)
- ITIL Foundation
Sourced from naukri
Skills
Customer ServiceSOCdaily operationsitil processesccsafirewallslog analysisipsNOCCCNPPanoramapolicy administrationpalo altoCCNASecurity MonitoringpcnseNetwork SecurityFirewalloperationsAdministration
About Tata Communications
Tata Communications
Telecom
5.9k+
employees
1986
40 years old
Mumbai, Maharashtra
India
About
Tata Communications facilitates digital transformation for enterprises worldwide, enhancing connectivity, cloud solutions, and operational efficiency through advanced services.
Industries
Telecom
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