Assistant Manager Customer Service - DEL CS
DHL Supply Chain · Delhi · onsite · Posted 65d ago
Undisclosed16–21 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Manage and oversee the daily operations of the customer service team.
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Collaborate with cross-functional teams to resolve complex customer issues.
- Analyze customer feedback and provide insights to improve services.
- Train and coach team members to ensure they deliver exceptional customer service.
- Monitor and report on key performance indicators to measure team effectiveness.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer Servicecustomer satisfactioncrmdaily operationscustomer feedbackCommunication Skillsoperationsdata analysis
About DHL Supply Chain

DHL Supply Chain
Logistics
2.4k+
employees
1969
57 years old
Mumbai, Maharashtra
India
About
DHL Supply Chain is a leader in customized logistics solutions, offering expertise in managing complex supply chains from manufacturing to delivery.
Industries
LogisticsLogistics / Shipping
Employee ratings
1,908 reviews
4.2/ 5
Culture
4.1
Career growth
3.4
Work-life
4.1
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