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    Job · 20745396

    MUMBAI · FULLTIME

    Assistant Manager Customer Care

    PayU Payments

    PayU Payments

    Mumbai · onsite · Posted 11d ago

    Sourced fromNaukri
    Undisclosed1–4 yrsfulltimeMumbai

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    Section · 01

    About this role


    • Develop and implement effective customer care strategies to enhance customer satisfaction.
    • Lead and manage a team of customer care professionals to achieve business objectives.
    • Collaborate with cross-functional teams to resolve customer complaints and issues.
    • Analyze customer feedback and suggest improvements to products and services.
    • Ensure compliance with company policies and procedures.
    • Identify and mitigate potential risks to the customer care team.




    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

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    Section · 02

    Skills

    Customer Servicecustomer satisfactioncrmanalytical thinkingCustomer Carecustomer feedbackteam managementCustomer ComplaintsIT ServicescomplianceCommunication And Interpersonal Skills

    Section · Company

    About PayU Payments

    PayU Payments

    PayU Payments

    FinTech

    1.7k+

    employees

    2002

    24 years old

    Amsterdam

    Netherlands

    ₹24.6L PA avg

    Avg at PayU Payments

    About

    Digital payment gateway for online transactions

    Industries

    FinTechFinancial ServicesInternet

    Employee ratings

    10 reviews

    3.4/ 5

    Culture

    3.1

    Career growth

    2.9

    Work-life

    3.9

    Employees rate it well for

    Work-Life Balance36Compensation & Benefits34

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