Assistant Manager - CQ & Service

Job Summary

Job Title: Assistant Manager - CQ Service

Location: Pune

Company: Tata AutoComp Systems Ltd.

Responsibilities

• Frequently Interact with OEM customer for Customer warranty concern, closure of issues
• Lead Zone team to fix customer issues fast, ensure end customer satisfaction, and improve processes within TAT Responsibility
• Participate in New product development ensure proper input during Validation of the product.
• Ensure product awareness training in field
• Capture competitor information through benchmarking.
• Capture Emerging applications New Product issues for all OEMs.
• Ensure Retro activity, if initiated in specific zone.
• Mange a team of 2-3 people
• Attend field issues closure. Monitor Service TAT ( Turn-Around-Time)

Qualifications

• Any Grad/Any BE/Diploma

Experience

• 8-12Yrs

Additional Requirement

• Team leader, Travelling across West Zone ( Gujrat, Maharashtra Madhya Pradesh)

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.