Assistant Manager- Company Secretary

About Role-

This role would perform Cosec and Cosec admin work relating to Netherland / other global entities as delegated by colleague / team lead or by the offshore team. The role reports to the Assistant Manager Cosec.

Responsible for managing a portfolio of Netherland entities by supporting the offshore teams in handling Cosec and Cosec admin deliverables for Vistra Netherland / other global clients ensuring all the identified functions and key deliverables are completed within the specified timelines and agreed parameters.

Role & responsibilities-

• Leading and motivating team of professionals
• Handling work allocation, assignments tracking, SLA adherence and provide timely status report to reporting Manager.
• Preparing and maintaining all required trackers, monthly PPTs, SOPs, KPI reports, dashboards etc.
• Preparing and / or reviewing minutes / resolution of predefined country specific templates, and handling client entities as per the instructions given by the offshore team and providing requisite Cosec and cosec admin support.
• Producing reports from VPoint (limited and predefined) and ensuring data maintenance by accurately updating / reviewing required data and documents into the designated systems.
• Completing work requests received on day-to-day basis, bulk requests, ad hoc activities (handling work prioritization) and updating the relevant trackers and timesheets on real time basis.
• Having good process understanding. Supporting and guiding the team on technical query resolution and generating monthly work schedule and allocation within team.
• Driving quality improvements, efficiency and setting up new processes.
• Attending / scheduling meetings with the local market regularly to discuss work.
• Management of errors, escalation and provide proper resolution and feedback.
• Team Management including but not limited to their attendance, leaves, training etc.
• Interaction with internal and external stakeholders.
• Ability to understand and interpret legal / regulatory concepts
• Confident, customer service oriented
• Good organization skills, communication skills and interpersonal skills
• Attention to detail
• Manage priorities and deadlines
• Ability to take ownership and responsibility
• Strong hold on Microsoft office, Teams, Outlook, Word, Excel and an ability to work with different applications within the system

Preferred candidate profile-

Company Secretary Qualified, having post qualification experience of at least 2-5 years and preferably from client service providing background or a candidate with working experience in BPO / KPO.