Assistant Manager- Admission Outreach, Mount Lietra Zee School

Job Description:-

Support new Business Partners to launch new school and Support them to achieve desire admission target.

Key Responsibilities:

1) Support new business partners to establish new schools.

2) Guiding School to achieve desired admission numbers

3) Smooth coordination between various internal team to support business partners.

Scope of work:

1. Relationship Management and Administration

• Facilitating good relationships to maximize business and maintaining a good reputation.
• Liaise with the project team to track school construction schedule to prepare for launch.
• Responsible for enrolment in the school
• Implementing school wise marketing plan
• Liaise with operations and procurement team to ensure timely delivery of launch kit and marketing kit.
• Continuous research of changes in the market that can be used by the school to enhance its USP.
• Liaise with Support Functions at Zeelearn for operation support
• Prepare school-wise MIS for reporting purpose
• Prepare and Conduct BP and relationship manager induction
• Ensure adherence of SOP.

2. Marketing

• Evaluate the catchment/competition analysis
• Finalise the strategies to achieve admission targets for each school
• Prepare the marketing Calendar for new schools in conjuction with the marketing team.
• Overlook the implementation of the ATL and BTL activities on ground level.
• Overlook and ensure effect spend of the schools marketing budget.
• Work with marketing team to develop and implement School Activation programs.
• Review and rework on the marketing calendar quarter to maximise WOM and FOOTFALLS at the school.
• Overlook the PR strategy to promote the school.

3. Facility Management

• Ensure the school infrastructure is ready for use as per the agreed scope for the 1st year.
• Guide the BP and operations team to follow the brand guidelines.

4. Parental Communication and Involvement

• Conduct lost customer survey.
• Prepare and evaluate the half yearly Customer Satisfaction Survey (Parents).
• Overlook and evaluate trends of critical incidence and grievances.

5. Financial Responsibility

• Ensure that the franchisees are financially compliant with the company and his customers
• Compile and Evaluate marketing and activity plan to track progress and achievement.

Skills and Qualities:

1) Relationship Management

2) Selling Skills

3) Negotiation Skills

4) Data Interpretation & Analysis