Assistant Human Resource Manager

Roles and Responsibilities

• Lead day-to-day HR Operations across the complete employee lifecycle.
• Manage onboarding, employee documentation, confirmation, transfers, exits, F&F coordination and employee service requests.
• Ensure timely and accurate payroll, attendance, leave, benefits and contract-workforce administration.
• Manage and coach the HR Operations team with clear accountability, SLAs, backup ownership and performance expectations.
• Drive HRMS adoption, data accuracy and process discipline across HR Operations.
• Identify repetitive activities that can be automated or AI-enabled and lead their implementation.
• Build and maintain strong SOPs, process maps, checklists, escalation matrices and operating controls.
• Track HR Operations performance through dashboards covering headcount, payroll, employee queries, onboarding, exits, BGV, probation and operational backlog.
• Partner with Compliance, Finance, IT and other stakeholders to ensure timely closure of operational requirements.
• Strengthen employee experience by improving turnaround time, communication and HR service delivery.
• Proactively identify operational risks, bottlenecks and dependencies and drive them to closure.
• Ensure critical HR processes are not dependent on a single individual.
  

Qualifications & Experience:

• 610 years of experience in HR Operations / People Operations, preferably supporting 500+ employees.
• Strong exposure to employee lifecycle management, payroll coordination, HRMS, employee services and HR process management.
• Prior experience managing or leading an HR Operations team.
• Ability to independently create SOPs and translate complex processes into clear operating workflows.
• Strong execution orientation with demonstrated ownership and closure discipline.
• Comfortable managing multiple priorities in a fast-paced environment.
• Good understanding of HR controls, compliance and operational risk.
• Strong analytical and problem-solving skills.
• Experience with HRMS platforms such as Zoho People, Netsuite
• Practical exposure to AI, workflow automation, HR technology or process automation will be strongly preferred.