Assistant Global Corporate Trainer

What You'll Be Doing:

• Design & Develop Learning Programs:
• Collaborate with leaders to identify critical training needs and design effective solutions, including e-learning, workshops, and blended approaches.
• Deliver & Facilitate Training:
• Conduct engaging sessions using diverse methods like discussions, role-playing, and case studies, tailored to varied learning styles.
• Create Learning Materials:
• Develop comprehensive resources such as guides, presentations, and e-learning modules, leveraging innovative tools and technologies.
• Evaluate & Improve Training Impact:
• Assess program effectiveness using feedback, KPIs, and behavioral metrics, presenting actionable insights to stakeholders.
• Stay Updated & Drive Innovation:
• Research industry trends and integrate emerging technologies to enhance training programs.
• Collaborate & Communicate:
• Work with cross-functional teams to ensure alignment and maintain strong relationships with all stakeholders.

What We Expect You To Have:

• 3–5 years of experience in corporate training or related roles with a proven ability to design and deliver impactful learning programs.
• Strong knowledge of adult learning principles, instructional design methodologies, and global training strategies.
• Proficiency in Microsoft Office Suite, Learning Management Systems (LMS), and e-learning platforms; experience with authoring tools is a plus.
• Excellent communication, presentation, and facilitation skills with the ability to engage diverse audiences across cultures and time zones.
• Strong analytical skills to evaluate training effectiveness and translate data into actionable insights.
• A Bachelor's or Master's degree in Human Resources, Education, Organizational Development, or a related field.
• Flexibility to work any schedule in a 24/7 call center environment.
• A global mindset and the ability to collaborate effectively with cross-functional teams.
• Passion for learning and development, with a drive to enhance organizational performance.