Assistant General Manager - Sales - Integrated Facility Management

Business Development:

- Achieve annual and quarterly revenue and profitability targets.

- Generate new business opportunities through direct sales, networking, referrals, and strategic partnerships.

- Build a robust sales pipeline across target industries.

- Identify large outsourcing opportunities for Housekeeping, Security, Technical Services, Payroll, Landscaping, and Total IFM solutions.

- Develop key account strategies for enterprise customers.

Client Acquisition:

- Engage CXOs, CHROs, Facility Heads, Procurement Heads, and Administration leaders.

- Conduct client meetings, site surveys, and solution presentations.

- Understand client pain points and design customized IFM solutions.

- Negotiate commercial terms and successfully close contracts.

Tender & Proposal Management:

- Lead RFIs, RFPs, RFQs, and tender submissions.

- Coordinate with Operations, HR, Finance, Legal, and Procurement teams for technical and commercial proposals.

- Ensure competitive pricing while maintaining target margins.

Relationship Management:

- Develop long-term relationships with key decision-makers.

- Ensure smooth transition of newly won projects to operations.

- Drive customer satisfaction and identify upselling and cross-selling opportunities.

Market Intelligence:

- Track competitor activities, pricing, and market trends.

- Identify emerging opportunities in healthcare, education, manufacturing, commercial, and corporate sectors.

- Represent the organization at industry forums and networking events.

Team Leadership:

- Mentor and coach Business Development Managers and Sales Executives.

- Conduct weekly pipeline reviews.

- Drive a high-performance sales culture with accountability and discipline.

Key Performance Indicators (KPIs):

- Annual Revenue Achievement

- Gross Margin Achievement

- New Client Acquisition

- Contract Conversion Ratio

- Qualified Pipeline Value

- Tender Win Ratio

- Sales Cycle Time

- Customer Retention

- Cross-sell & Upsell Revenue

- Collection Support for New Accounts