Assistant general manager process excellence For US Healthcare

Looking for AGM business excellence for Sagility health Hyderabad

Preferably from US Healthcare industry in RCM

Should have Good exposure to Revenue cycle management.

Job tittle : AGM Process excellence

Reporting to : GM Process excellence

Location : Hyderabad

Working Hours/ Days : 5 Days

Shift : 4 PM 1 Midnight

Team Size : Individual contributor (IC)

Desired skills and qualification :

Must possess a Graduate degree.

• Certified Six Sigma Black Belt from reputed institutes/companies like ASQ, ISI, GE, Genpact or similar: with minimum 6 years of experience in the role of Quality at various levels.
• PMP or Prince2 or similar Project Management certification would be desirable
• ISO 9001, COPC certifications / experience would be desirable

Desired Experience :

• Around 10 to 15 years, with approx. 8+ years of BPO experience
• Prior experience in US healthcare BPO (Provider) is necessary
• Experience/Exposure with the latest automation tools would be an added advantage

Objective and responsibility :

Strategic Thinking : Process Re-engineering

Stakeholder Management : Client relationships

Margin Optimization : Continuous Improvement

The responsibilities include, but not limited to, the following:

• Facilitate cross-functional teams to identify and implement process improvements that enhance productivity, reduce waste, and improve quality across the business unit.
• Develop and monitor key performance indicators (KPIs) to track the effectiveness of improvement initiatives and identify areas for further enhancement.
• Facilitate Kaizen, Lean, or Six Sigma workshops to drive a culture of continuous improvement and empower employees to contribute to efficiency efforts.
• Collaborate with department heads and management to align improvement projects with strategic goals
• Design and implement standard operating procedures (SOPs) and best practices to ensure consistency and sustainability of improvement efforts.
• Analyse complex data sets to identify trends, root causes of inefficiencies, and opportunities for cost reduction.

Interested folks can please share your updated resume on : [HIDDEN TEXT]

or share your update Cv whats app to : [phone removed]

Role: Process Excellence / Six Sigma Manager

Industry Type: BPM / BPO

Department: Quality Assurance

Employment Type: Full Time, Permanent

Role Category: Business Process Quality

Education

UG: Any Graduate