Assistant General Manager/ Deputy General Manager Operations

Job Role:

You run a city or sub-regional cluster of Operations multiple Senior Managers, 1220 active projects, 4060 Cr portfolio. You build the operating system that keeps it from collapsing under its own weight.

WHAT YOU WILL OWN:

Cluster delivery full P&L, schedule, quality, and client outcomes for your geography

Senior Manager development build the layer below you; identify and grow next-level leaders

Capacity planning anticipate site, PM, SPM, and vendor needs two to three quarters ahead of demand

Vendor ecosystem strategic partnerships at city level; rate cards; master service agreements

Top-account ownership the top 35 clients in your geography are your direct accountability

Cross-functional alignment work shoulder-to-shoulder with city leads in Design, Sales, Procurement, and Finance

Process and system build codify what works; push back what does not; help build the Operations playbook

Talent pipeline active in senior hiring; build a city-level bench at PM, SPM, and Sr Manager layers

Must Have :

8+ years in commercial fit-out or adjacent industries (FLEXIBLE)

Has led a team of 30+ across multiple layers PMs, SPMs, Sr Managers

Has owned a multi-city or large-city portfolio of 30 Cr+ in value

Demonstrated process build has codified an Operations playbook somewhere before

Senior client management at CXO level

Strong commercial acumen margin protection, billing discipline, cashflow awareness

High-judgement decision-making pattern recognition across many projects Good to Have

MBA from a premier institute (especially for FLEXIBLE candidates)

Experience scaling a delivery function in a high-growth environment

Exposure across sub-segments offices, retail, hospitality, managed workspaces

Track record of building leadership benches at the Sr Manager layer

WHAT MAKES THIS ROLE HARD:

You are the senior layer where the company expects predictability. Your sites will still have surprises but your weekly review with senior leadership cannot. The craft is to engineer enough margin (in time, money, and bandwidth) that surprises are absorbed inside your cluster without becoming escalations upward

WHY FLIPSPACES:

Real city-leadership role with full ownership, not a deputy role

Direct exposure to founders and senior leadership

Strong runway to DGM and GM Operations

Senior compensation with meaningful long-term variable

Co-author the playbook that scales Flipspaces into its next phase