Assistant Floor Manager

Key Responsibilities

• Assist the Floor Manager in managing daily floor operations and store activities.
• Ensure achievement of daily, weekly, and monthly sales targets.
• Supervise, guide, and motivate sales associates to deliver strong customer service.
• Monitor staff attendance, grooming, discipline, and productivity.
• Ensure proper product display, replenishment, pricing, tagging, and visual merchandising.
• Maintain adequate stock availability on the sales floor and coordinate with the stockroom team.
• Assist customers with product selection, queries, complaints, and service requirements.
• Monitor billing counters and support smooth checkout operations during peak hours.
• Conduct regular floor walks to identify operational issues and ensure store standards.
• Support inventory counting, stock audits, inward/outward movement, and loss-prevention activities.
• Monitor shrinkage, damages, pilferage, and product discrepancies.
• Ensure store cleanliness, safety, and compliance with company SOPs.
• Prepare and share daily sales and operational updates with the Floor/Store Manager.
• Support promotional activities, new product launches, seasonal campaigns, and store events.
• Handle customer escalations professionally and ensure timely resolution.
• Take charge of the floor in the absence of the Floor Manager, as required.Role & responsibilities

• Male candidate is Preferred