Assistant Facility Manager

Assist the Facility Manager / Account Director in the delivery of services to operate and maintain the property including customer/client services, financial management, facility maintenance, procurement, and supplier management. Develop client relationships with key representatives in supporting client's corporate real estate goals and objectives.

Reports to respective Facility Manager / Account Director. Responsible for overseeing proper NCMMS use and configuration to meet internal and client objectives. Manage work order process, systems and associated data continuity, as it specifically relates to central and facility management/reporting and maximizing NCMMS capability. Track asset information, including spare parts and documentation. Comply with client NCMMS standards and specifications to ensure database/firm integrity and standardization. Responsible for monthly, quarterly, annual and ad-hoc reporting and systems analysis, including collation of monthly report using checklist to ensure all requirements and deliverables are submitted. Reports include work order activity, scheduled maintenance, service level compliance, labor reporting, project reporting, incident reporting and training. Responsible for system and user process documentation; developing new documentation as required and updates to existing documentation. Request system changes via CMMS Data Governance Process. Provide new user training, advanced user training, and new feature training. Develop and deploy inspection, assessment, and audit forms supporting the building facility and engineering team. Support and communicate issues/escalations with supervisor. Maintains liaison with facilities technicians and other management regarding work execution, necessity of altering schedules and labor power status. Responsible for subcontractor PO creation, serving as liaison with JLL corporate finance team. Assist with subcontractor vetting. Coordinate JLL training program. The Assistant Facility Manager will have additional duties related to vendor onboarding and procurement support. Level of Authority: Responsible for meeting work requirements for assigned services, authority to stop work due to unsafe conditions.

On-site - Gurugram, HR

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