Assistant Facilities Manager

We are looking for a dedicated and experienced Assistant Manager Facilities to oversee the maintenance, management, and operational readiness of IC&SR, IIT Madras premises, including office spaces, meeting halls, and event areas. The role will ensure timely service delivery and the smooth functioning of facility-related processes by coordinating with internal teams, faculty, students, vendors, service providers, and external agencies.

Key Responsibilities

• Plan complex AV layouts, video conferencing systems, and control setups for boardrooms, auditoriums, or museums
• Lead and supervise the facilities team, ensuring effective allocation of work, service quality and timely completion.
• Ensure professional email communication, stakeholder coordination and a pleasant, well-maintained workplace experience, while proactively identifying and resolving operational issues.
• Manage day-to-day facility operations, repair, upkeep and preventive maintenance of office premises, event halls, meeting rooms and other properties.
• Manage facility/room booking portals, billing applications and MIS, with strong proficiency in MS Excel and reporting.
• Act as the key point of contact for Professors, employees and visitors, responding promptly to queries, troubleshooting issues and ensuring timely resolution.
• Plan and coordinate facilities and logistics for meetings, conferences, international events and other institutional programmes.
• Coordinate vendors, maintenance agencies and service providers, including quotations, billing, service quality and follow-ups

Key Skills & Experience

• Pleasant, presentable, approachable and service-oriented personality
• Excellent communication skills and strong professional email drafting and strong MS Excel proficiency
• Strong vendor management and negotiation skills
• Experience in facility maintenance and international event management
• Team handling and coordination capabilities
• Quick to learn and adapt to new tasks with strong problem-solving and troubleshooting skills
• Proficient in handling booking portals and billing applications will be an added advantage

Preferred candidate profile

Qualification and Experience

Bachelors degree in Facilities Management, Administration, Engineering, Hospitality, Operations or a related field, with 5-8 years of relevant experience in facilities/workplace operations, preferably in an institutional, academic, research or corporate environment.

Salary

Minimum Rs. 27,500/- per month, up to a maximum amount based on experience and performance