Assistant Director - Student Care

Function: Counselling, Mentoring & Wellbeing
Centre: Centre of Student Wellbeing
Location: Lucknow Campus

Role Overview:

We are looking for an experienced and empathetic Assistant Director Student Well being to lead student counselling, mentoring, well-being initiatives, and life-skills development. The role will ensure confidential, accessible, and timely support for students while establishing effective systems for identifying and managing at-risk cases.

Key Responsibilities

• Oversee individual and group counselling, ensuring confidential case handling and timely appointments.
• Identify at-risk students and ensure appropriate escalation to clinical/medical support when required.
• Lead life-skills, personality development, mentoring, and soft-skills programmes aligned with student development goals.
• Establish clear referral and coordination protocols with Discipline & Student Conduct, Hostel Wardens, Student Care, and University Medical Centre.
• Ensure confidential documentation and immediate escalation of critical/safety-related cases to the Associate Director Student Welfare and Dean – Students' Affairs.
• Monitor counselling participation, programme outcomes, and student wellbeing indicators.
• Submit periodic aggregate reports without identifiable student information.
• Support NAAC documentation and institutional reporting related to student support and wellbeing services.
• Build a proactive, accessible, and student-centric wellbeing ecosystem across the campus.

Eligibility Criteria:

Educational Qualification

• Master's degree or Ph.D. in Psychology, Clinical Psychology, Counselling, or a related discipline.
• Professional certification/licensure in counselling or clinical psychology is desirable.

Experience

• Minimum 8–10 years of relevant experience in student counselling, mental health services, or wellbeing programme management.
• Experience in a higher education or clinical setting is preferred.
• Demonstrated experience in team leadership and managing student wellbeing programmes.