Assistant/Deputy Manager - FCU

Role & responsibilities

1. Conduct screening and sampling activities for loan cases related to HL, LAP, BL, SCF and Equipment Finance. And on trigger base, Solar loans and digital lending products.

2. Coordinate with RCU vendors/agencies for customer profile verification, residence verification, office verification, document verification, and other investigation-related activities.

3. Perform docket checks including:

• Legal documents verification
• RCPL policy compliance checks
• KYC and income document review
• Deviation and policy checks
• Fraud indicator assessment

4. Handle Pre-Investigation and Post-Investigation activities for suspicious, high-risk, and sampled loan cases.

5. Conduct investigations for:

• NPA accounts
• Skip cases
• Fraud suspected cases
• Delinquent borrower tracing activities

6. Ensure timely closure of investigation cases and submission of accurate reports within defined TAT.

7. Maintain proper MIS, investigation records, vendor reports, and audit-ready documentation.

8. Identify fraudulent trends, suspicious patterns, and policy deviations, and escalate critical observations to management.

9. Ensure adherence to company policies, RBI guidelines, and internal risk management frameworks.

Preferred candidate profile

1. Knowledge of HL, LAP, BL, SCF and Equipment Finance processes. And on trigger base, Solar loans and digital lending products
2. Understanding of fraud risk and investigation techniques
3. Good analytical and verification skills
4. Strong coordination and communication skills
5. MIS and reporting knowledge
6. Ability to work under pressure and manage multiple cases