Assistant Area Sales & Customer Manager

Life tastes better with ice cream

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.   We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference. 

What truly sets us apart is how we work. 

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done. 

We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.  

Job Title : Assistant Area Sales & Customer Manager

Scope : The person will be required to drive & build the business in his/ her area

Location: Delhi

Terms:Full Time

Life tastes better with ice cream With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.

We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure-play ice cream company, we have the scale and ambition to make a real difference.

What truly sets us apart is how we work.

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high-performance, collaborative and focused on getting things done.

We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.

The role The person is the key pillar for the Kwality Walls Ice Cream company. In IC - sales manager leads market development, which requires the person to think quarterly growth of distribution (expansion), clearly plan ahead the need of cold chain infrastructure, which the distributor has to deliver.

What you'll be responsible for (a) Deliver revenue growth in general trade (b) Create market development strategy & execute it– distribution growth, visibility, core range selling and delivery of sales targets through extended sales system (C.) Manage and lead distributors (D) Lead a direct team of 5-6 sales officers and 40+ indirect sales executives. (E) Partner and negotiate with distributor to get the required capital infusion and investments in the business and also make sure business partners (distributors) make the committed ROI, so they remain invested in KW business.   (F) The key component of market development is distribution expansion in line with Impulse category, growing new accounts, managing cost to serve and winning volume and value market share. (G) This role is high on execution, as IC is highly competitive category and is very competitive. The sales manager is expected to drive every day great execution (availability, visibility and right assortment in every freezer) deliver perfect store and perfect assortment metric and be in market visiting sales areas and meeting distributors atleast 3 days in a week (H) The person will also be responsible for the forecasting of his  business / SKU needs and should work with supply teams for stock replenishment & carrying right inventory always. As its sales manager responsibility to drive primary and secondary availability. (I) Assistant Area Sales & Customer Manager holds the annual JBP and quarterly growth plans of the distributor in alignment with RSM. The AASCM also leads the monthly operating cycle and has to manage   monthly claim / ops and damage settlement, with the customer to ensure clean accounting practices and making sure there is no trade spends leakage in system. (J) Leadership: The person will also be responsible for leading a direct team of 5-7 people in the assigned sales area. The role holder will provide coach, drive performance, drive weekly and monthly meetings so we track and govern monthly operating plans. The sales leader is also directly responsible for team performance and building their capability. (K) Entrepreneurial Mindset: The role is high on independence and entrepreneurial mindset.  Person, should be highly driven, self-motivated and good in numbers & data.

We're looking for someone who MBA/PGDM degree in Sales/ Marketing / Operations. Person with good analytical and communication skills. As the role involves numbers & data centricity, hence ability  to work on excel and comprehend data is a must Entrepreneurial mindset – Can come up with solution and think business growth first Should be target oriented and determined selling skills is required. Leader, who can guide the team and also has ability to go in trenches and get work done. Go – getter and competitive, one who sees goals as a mechanism to drive performance Good communicator- as customer negotiation will be a key to success Any experience in Impulse category or highly operating role is a big plus MBA/PGDM degree in Sales/ Marketing / Operations. Person with good analytical and communication skills. As the role involves numbers & data centricity, hence ability  to work on excel and comprehend data is a must Entrepreneurial mindset – Can come up with solution and think business growth first Should be target oriented and determined selling skills is required. Leader, who can guide the team and also has ability to go in trenches and get work done. Go – getter and competitive, one who sees goals as a mechanism to drive performance Good communicator- as customer negotiation will be a key to success Any experience in Impulse category or highly operating role is a big plus

What you'll get Alongside meaningful work and strong development, we offer a reward package that typically includes

• Market-competitive pay and performance related rewards • Flexible ways of working • Support for health, wellbeing and life outside of work • Time off to rest and recharge • Ongoing learning and development opportunities • Specific benefits vary by location

Why join us? This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could!.

You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.

• Roles with real accountability and visible impact • Free to move fast, experiment and challenge how things are done • Continuous learning and development as the business grows • Reward linked to performance and contribution.

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

Ready to build the future of Ice Cream? If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps.

If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.

Additional information The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.

#TMICC

Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could! 

You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.

• Roles with real accountability and visible impact
• Free to move fast, experiment and challenge how things are done
• Continuous learning and development as the business grows
• Reward linked to performance and contribution.

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

Ready to build the future of Ice Cream?

If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps.

If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.

Additional information

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.

#LI-Remote