Assistant Account Manager

Job Description:

• Manage and maintain strong relationships with US healthcare clients, serving as the primary point of contact.
• Develop a comprehensive understanding of Revenue Cycle Management (RCM) processes, client workflows, and business objectives.
• Identify client challenges, proactively recommend solutions, and ensure timely issue resolution.
• Work closely to provide support and account management to resolve client issues effectively.
• Coordinate effectively with internal AR, Billing, and Operations teams to deliver exceptional client service.
• Act as a liaison between healthcare providers and the AR/Billing team to ensure seamless communication and issue resolution.
• Utilize various communication channels, including email, phone, live chat, and virtual meeting platforms, to engage with clients.
  Ensure high levels of client satisfaction through prompt, professional, and solution-oriented support.
• Minimum 5 years of experience in US Healthcare Revenue Cycle Management (RCM), Claims Processing, or Health Insurance Operations.
• Experience using CRM platforms and Microsoft Office applications (Excel, Word, and PowerPoint) is preferred.
  

Position Requirements

• Must be comfortable working US business hours.

Perks and Benefits:

• 5 days working, fixed Mon-Fri (Work from Office)
• Both-side cab
• One-time meal
• Health Insurance Facility worth Rs 5 lac

Location: Gurgaon