Assessment Operations Controller

Job Summary

Job Title: Assessment Content Controller.

Department: ELT Assessment.

Location: Noida.

Role Overview

At Oxford University Press, our mission is to help people around the world achieve their potential through education. As an Assessment Content Controller, you will play a key role in supporting the creation and delivery of high-quality assessment content used by learners globally. This is an exciting opportunity to join a collaborative international team and contribute to products that have a meaningful educational impact. Based on our offshore operations hub in Noida, you will work closely with UK-based colleagues and gain exposure to global publishing and assessment workflows.

This role offers an excellent opportunity for someone who enjoys organisation, coordination, and working in a fast-paced environment. You will be involved in a variety of operational activities that support the development, management, and delivery of assessment content, while building expertise in content production processes, stakeholder management, and reporting.

Responsibilities

• Maintain production schedules, trackers, workflow documentation, and content records to ensure information is accurate and up to date.
• Coordinate meetings and content development activities with internal stakeholders, freelancers, and suppliers.
• Support content commissioning activities by preparing documentation, assigning task IDs, issuing standard communications, and updating tracking systems.
• Maintain Statements of Work, budget trackers, and accurate supplier records while responding to routine payment and operational queries.
• Complete operational templates, recording scripts, media asset briefs, and content production trackers.
• Compile, organise, and distribute feedback from multiple reviewers, ensuring information is recorded accurately.
• Support pretesting and live seeding activities by preparing documentation, maintaining records, and tracking content assets.
• Produce regular operational reports and dashboards relating to content production, workflow progress, content bank status, and budget tracking.
• Act as a key coordination point between UK teams, freelancers, and suppliers, helping to identify and resolve operational issues to keep delivery on track.

Your work will directly contribute to the successful delivery of assessment content, ensuring stakeholders have access to reliable information, accurate records, and effective operational support throughout the production lifecycle.

Essential Criteria

• Excellent attention to detail.
• Strong written and verbal communication skills.
• Confident user of Microsoft Excel, Word, and Microsoft Teams.
• Experience maintaining trackers, reports, records, file structures, and documentation.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Experience supporting freelance suppliers or external stakeholders.

Desirable Criteria

• Experience in an administrative, coordinator, or operations support role.
• Experience working in educational publishing, assessment, or content production environments.
• Experience using workflow management tools such as Jira or ClickUp.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.