GURUGRAM · FULLTIME
ASM

Aditya Birla Fashion and Retail Ltd
Gurugram · onsite · Posted 1d ago
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Undisclosed3–5 yrsfulltimeGurugram
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Section · 01
About this role
- Operations & Floor Leadership
- Supervise day-to-day store functions, open and close the location, and step in to manage the team when the Store Manager is away.
- Lead by example on the selling floor, ensuring proper queue flow, billing support, and high service standards. [ 1 , 2 , 3 ]
- Team Management & Training
- Train, coach, and onboard new store staff, delegate tasks, and motivate team members.
- Provide feedback on employee performance and help maintain store discipline and scheduling. [ 1 , 2 , 3 , 4 ]
- Sales & Target Achievement
- Track daily sales metrics, review performance reports, and support promotional initiatives to hit store targets.
- Help drive personalized selling, styling assistance, or customer engagement. [ 1 , 2 , 3 , 4 , 5 ]
- Inventory & Stock Control
- Monitor floor stock levels, coordinate product replenishment, and assist with receiving deliveries, cycle counts, and audits.
- Help minimize shrink, loss, and waste through adherence to standard operating procedures (SOPs). [ 1 , 2 , 3 , 4 , 5 ]
- Customer Service & Resolution
- Greet shoppers, address complex customer complaints, and ensure service recovery is handled swiftly and professionally.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Section · 02
Skills
Customer ServiceCustomer Engagementauditsstylingteam managementCustomer ComplaintsBilling SupportoperationsSalesStock Control
Section · Company
About Aditya Birla Fashion and Retail

Aditya Birla Fashion and Retail Ltd
Fashion & Textile
27.0k+
employees
1988
38 years old
Mumbai, Maharashtra
India
₹6.6L PA avg
Avg at Aditya Birla Fashion and Retail
About
Aditya Birla Fashion and Retail is a major player in the apparel industry, focusing on a diverse portfolio of branded clothing and retail solutions.
Industries
Fashion & TextileRetail
Employee ratings
0 reviews
4.1/ 5
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Job Security41Overall Company41
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