ASM Sales Coordinator/ Sr. Sales Coordinator

Role & responsibilities

• Act as a liaison between customers and internal teams to ensure seamless sales operations and service delivery.
• Prepare and follow up on techno-commercial quotations, tenders, and proposals tailored to customer requirements.
• Coordinate with production, logistics, and finance teams to ensure timely order execution and delivery.
• Handle customer inquiries, resolve issues, and maintain strong customer relationships.
• Maintain and update customer databases, pricing records, and sales documentation using SAP and other CRM tools.
• Generate sales reports, order status updates, and MIS as required by the management.
• Support business development by identifying new leads and coordinating technical discussions with clients.
• Stay informed about product specifications, industry trends, and competitor offerings.

Key Skills

• Sales Order Processing & Coordination
• Technical Sales Support
• Quotation Management
• Customer Relationship Management
• Commercial Documentation (Proforma, Invoices, LC, etc.)
• Logistics & Dispatch Coordination
• TDS/GST/Excise Documentation
• MS Excel (Pivot Tables, VLOOKUP, Dashboards)
• Chemical Product Knowledge (Laboratory & Specialty Chemicals)

Location - Lower Parel (W)

Preferred candidate profile

• M.Sc/ B.Sc in Organic Chemistry/ Chemistry/Pharma would be preferred or related field; additional qualifications in Sales or Business Management are a plus.
• Minimum 10-15 years of experience in Sales coordination or B2B sales in the chemical or Pharma industry.
• Hands-on experience with SAP (SD Module preferred) and CRM systems.
• Strong communication, interpersonal, and organizational skills.
• Ability to understand technical products and translate customer needs into tailored solutions.
• Attention to detail and ability to multitask under tight deadlines.
• Mumbai-based candidate would be preferred