Area Service Manager :: Nissan
Naukri · Bengaluru · onsite · Posted 49d ago
About a minute. You'll make an account on the way through.
About this role
Role & responsibilities
Responsible for Customer Satisfaction, Customer Voice Management, Aftersales Business & Dealer Operation and profitability for the assigned area (Karnataka State)
Management of Dealer a
EXPECTED END RESULTS
MAJOR ACTIVITIES
Aftersales Revenue
PMD includes Aftersales revenues (retail level at dealer or at wholesale level to dealer)
Identify opportunities and performance gaps on an outlet level related to key NSC revenue initiatives such as Express Service, Service Contracts, tire program, CRM, etc
Review Dealer and Service Advisor performance in terms of retention and sales per unit received including analysis for Lost customers activities
Review Parts wholesale opportunities, IRF & Commodities business
. Review dealer appointments ensuring healthy appointment ratio to ensure workshop balance
Works with dealer sales personnel to ensure dealer meets accessory sales targets and Accessory business promotion
Sourced from naukri
Skills
About Naukri

Naukri
Internet
2.7k+
employees
1996
30 years old
Noida, Uttar Pradesh
IN
₹11.4L PA avg
Avg at Naukri
₹10L – ₹20L PA
This role
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Career growth
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Work-life
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