Area Service Engineer - Junior Officer / Junior Engineer

• Monitor KPIs and ensure timely resolution of customer complaints.
• Conduct on-job technical training for junior engineers and technicians.
• Develop strong customer connect skills through effective communication and issue resolution.
• Troubleshoot complex technical issues and provide solutions.
• Conduct field visits to customers and dealers to ensure excellent service delivery.
• Stay updated with product knowledge, including new emission and railway power car technologies.

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