Area Sales Manager

Job Summary

Area Sales Manager

Location

Hyderabad, Pune, Bangalore, Chennai

Job Type

Full time

Responsibilities

• Sales
  • Ensure Region attain monthly sales targets (Level 3).
  • Ensure outlets attain monthly sales targets (Level 3).
  • Ensure outlets attain daily sales targets.
  • Coordinate with Store Manager on Store day-to-day operations.
  • Product and Process knowledge.
• Staffing
  • Maintain adequate staffing for operational outlets.
  • Hiring of sales team for new outlets.
  • Monitoring and evaluation of sales team.
• Inventory
  • Ensure that the store maintain adequate stock requirements.
  • Ensure the system stock and physical stock at the store are the same.
• Process Adherence
  • Evaluate adherence to SOP of sales team.
  • Ensure adherence to Store etiquette and at store timing.
  • Ensure compliance to all company policy.
• Customer Service
  • Manage and resolve escalations effectively.
  • Ensuring high level of customer satisfaction.
• Stakeholder Management
  • Manage relationships with mall team.
  • Manage relationships HO team.
  • Manage relationships with sales team.
  • Report all mall team stakeholder engagement in Sales and Marketing App.
• Marketing
  • Manage and implement sales & marketing strategies.
  • Support store managers in Sales strategy execution.
  • Provide inputs for growing brand recall.
  • Report all Competitor data in Market Insights.
  • Cross branding and promotion.
  • Plan and execute promotional activities at outlet.
• Business Development
  • Identify pipeline of potential outlets.
• PIP
  • Management of employee in PIP.

Requirements

• Sales
  • Submission of monthly visit plan.
  • Submission of weekly field visit plan.
  • Monitoring store cleanliness and staff grooming.
  • Bill reopen and discount approval.
• Inventory
  • Bottle stock audit: once in 2 weeks.
  • Package full stock audit: once in a month.
  • Perfume stock audit: once in 2 weeks.
  • For Airport ASM: all audits.
• Process Adherence
  • Store evaluation - once every month for all stores.
• Training and Evaluation
  • Employee evaluation: once every quarter for all Perfume Consultants.
  • Employee evaluation: once every month for all Store Managers and Floating Staff.
  • Employee evaluation: for every trainee before onboarding.
  • Coordinate for execution of trainings initiated from Training department.
• Marketing
  • Identify potential marketing activities every month.
  • All marketing plan needs to be reported in the Sales and Marketing app.
• Compliance
  • Monitor store camera daily.
  • Monitor staff uniform daily.
  • Execution of disciplinary measures for sales team.
• Operation
  • Monitoring of stock audit and store cash.
  • Coordinate with BD team for store maintenance.