Area Revenue Head -Team Lead - Pune

What will you be doing

Lead a team of Relationship Managers/Revenue Leads to strategize and drive revenue metrics in
the designated territory.
Help generate revenue by driving occupancy and ensuring availability of sellable rooms
Ensure collection of accounts receivable/outstanding amount from clients/accounts
Maintain and review monthly sales tracker of accounts and targets
Share regular feedback on market conditions, trends, competition, pricing and other factors
influencing on ground business

Manage assigned portfolio of owners of the hub and prevent churn by solving partner issues
proactively
Ensure cluster performance of Cx metrics against target, especially driving guest experience
performance for bottom properties in the cluster
Ensure quality standards to promote repeat business. Implement and lead new initiatives at
property to maintain great guest experience.
Resolve issues arising between property owners, customers & internal team

Cross-functional approach through coordination with multiple teams across organization.
Ensuring occupancy (URNs) month on month
Prepaid (PP) & Pay at Hotel (PAH) realization
Ensuring daily availability of Sellable rooms (DSRN)
Ensuring customer (Cx) metrics
Key Performance
Indicators
Required Skills
Networking ability
Soft Skills (ERP/APP usage, Excel, Email Writing)
Excellent communication skills (verbal and written)
Good negotiation skills

Who are we looking for
7 - 8 years of overall experience in sales & operations
Min 3-4 years of experience in a people manager capacity
Experience in Hotel Industry would be an added advantage