Area Operations Manager

About the Role

We are looking for a high-impact Area Operations Manager (AOM) to drive operational excellence across multiple territories. The role requires a strong blend of analytical thinking,team leadership, and execution rigor to manage large teams and deliver business outcomes in a dynamic, fast-paced environment.

Key Responsibilities

1. Operations & Execution

• Own end-to-end operations for assigned geography / multiple territories
• Drive performance metrics, productivity, and operational efficiency
• Ensure consistent execution of processes, SOPs, and business standards
• Manage multiple priorities and deliver results under tight timelines

2. Team Leadership

• Lead, manage, and scale large field teams (50150 members)
• Build high-performance teams through coaching, mentoring, and structured reviews
• Drive accountability and ownership across team members

3. Business Ownership

• Take complete ownership of regional business goals and P&L-linked metrics
• Identify growth opportunities and implement scalable solutions
• Ensure strong customer experience and service delivery

4. Stakeholder Management

• Collaborate with cross-functional teams (Marketing, Supply Chain, Finance, etc.)
• Manage internal and external stakeholders effectively
• Ensure seamless coordination across functions to drive outcomes

5. Problem Solving & Decision Making

• Analyze business data to identify trends, gaps, and improvement areas
• Make data-driven decisions in ambiguous and dynamic environments
• Solve operational challenges with structured problem-solving approaches

Eligibility Criteria

Education:

• MBA / PGDM (Tier 1 or Tier 2 Institutes only) OR
• B.E / B.Tech from Tier 1 Institutes

Experience:

• 3–10 years of total work experience
• For candidates with >5 years experience:
• Not more than 3 years in the same role

Stability criteria:

• Not more than 2 job changes
• Career break (if any) should not exceed 1 year