Area Manager

Location: Bengaluru, Karnataka

About Eluno:

We are an early-stage, fast-growing startup based in Bangalore, building a new kind of fashion-first eyewear brand. Backed by founders from CRED, Snapdeal, Unacademy, CoinDCX, Urban Company and redBus, along with a top-tier venture capital fund, we are building both online and physical retail experiences from the ground up.

At Eluno, we believe eyewear is not just an accessory but a part of how people express who they are. We design stylish, high-quality frames that feel confident, modern and personal. 

Our team is small, ambitious and hands-on, which means every role comes with high ownership and real impact on how the brand is built, seen and experienced by customers.

What you will do in this role:

• Oversee daily operations, sales performance, and customer experience across 3-6 stores
• Lead, coach, and develop store teams: stylists, store managers, and optometrists
• Maintain high standards of store presentation, VM, hygiene, and brand experience
• Drive key store metrics: revenue, conversion, AOV, P&L discipline, and shrinkage control
• Ensure smooth inventory management, cycle counts, replenishment, and stock accuracy
• Implement and enforce SOPs across opening, closing, CRM, and customer engagement flows
• Collaborate with central teams to share insights, resolve issues, and elevate retail performance
• Deliver a consistently premium experience, from styling to frame selection to eye-test integration

What we're looking for:

• Strong experience in multi-store retail management, eyewear preferred
• A customer-obsessed mindset with a deep understanding of premium retail experience
• Strong operational discipline and comfort with SOPs, reporting, and store KPIs
• Excellent people leadership: ability to motivate, train, and manage diverse teams
• Hands-on, high-ownership approach; thrives in fast-paced early-stage environments
• High integrity, energy, and accountability