Area Manager

mooPay is building India s first dairy-centric credit rails and rural neobank, enabling millions of dairy farmers with access to affordable, reliable, and transparent credit. Through partnerships with dairies, lenders, and insurers, mooPay is transforming how rural households access finance, from cattle purchase loans to climate insurance.

The Area Manager will be responsible for managing credit operations across a cluster of districts/villages, leading a team of Field Officers. The role focuses on loan sourcing, collections, and farmer engagement while maintaining strong relationships with dairy societies and ensuring portfolio quality.

• Loan Sourcing Business Development
  • Achieve disbursement targets in coordination with dairy collection centers.
  • Guide and support Field Officers in farmer onboarding, KYC, and loan applications.
  • Ensure adherence to mooPay s credit underwriting norms during sourcing.
• Collections Portfolio Monitoring
  • Ensure timely collections through daily tracking of Field Officers.
  • Maintain high repayment discipline and control PAR levels within the area.
  • Support resolution of overdue and delinquent accounts through field visits.
• Team Management
  • Lead, train, and motivate Field Officers.
  • Conduct regular reviews, field joint visits, and provide on-ground support.
  • Monitor productivity and ensure targets are met at FO level.
• Farmer Dairy Engagement
  • Build relationships with dairy societies, collection centers, and farmer groups.
  • Organize farmer meetings, awareness campaigns, and grievance redressal sessions.
• Reporting Compliance
  • Track and report daily/weekly/monthly progress on disbursements and collections.
  • Ensure compliance with mooPay s operational policies, documentation, and partner guidelines.

• 4-7 years of experience in microfinance, NBFC, agri-finance, or rural lending operations.
• Prior experience in managing field officers / loan officers is preferred.
• Strong leadership and people-management skills with ability to handle 10-20 field staff.
• Good communication in local/regional language(s); working knowledge of English is a plus.
• Willingness to travel extensively across villages and dairy networks.

• Leadership opportunity to manage rural lending operations in your area.
• Hands-on exposure to building financial access for dairy farmers.
• Growth-oriented and mission-driven work environment.
• Competitive salary with performance-linked incentives.