Area Manager (4 outlets)

About the Role

Biggies Burger is expanding rapidly with 135+ stores nationwide. We are looking for a dynamic, "people-first" Area Manager to lead our Bangalore outlets. You will be the face of the store, ensuring operational excellence, a motivated team, andmost importantly—delighted customers.

Key Responsibilities

1. Operations & Inventory Management

• Maintain optimum stock levels through proactive Inventory Management.
• Ensure the outlet consistently achieves high audit scores for hygiene and safety.
• Manage daily store reporting and basic administrative tasks using computer systems.

2. People Leadership

• Staff Management: Handle duty rosters, rotations, and performance monitoring.
• Talent Acquisition: Lead the hiring process for new team members.
• Retention: Drive initiatives to reduce staff attrition and build a positive work culture.

3. The "Biggies" Guest Experience

• Lead by example in welcoming and greeting every customer.
• Train staff on effective order-taking and upselling techniques.
• Engagement: Interact with guests to ensure a delightful experience.
• Reputation Management: Collect customer feedback, encourage online reviews, and manage online review responses professionally.

4. Business Growth

• Implement local marketing strategies to increase sales.
• Monitor store KPIs and ensure monthly targets are met.

Desired Candidate Profile

FeatureRequirementEducation12th Pass or Graduate in any stream.ExperiencePrevious experience in QSR or Hospitality is a plus (we provide training!).LanguagesFluent in English & Hindi. (Knowledge of Kannada or Telugu is a major advantage).TraitsPresentable, friendly, and possesses a strong "attitude to serve."Tech SkillsBasic computer literacy (MS Office/POS systems).FlexibilityMust be willing to work flexible hours and relocate near the outlet if necessary.

Perks and Benefits

• Competitive Pay: High CTC based on your experience and qualifications.
• Performance Bonus: Monthly variable incentives of up to 10% based on targets.
• Overtime: Fully paid overtime for extra hours worked.
• Accommodation: Company-provided housing available near the restaurant.
• Work-Life Balance: 6-day work week with 1 day off (10-hour shifts).