Area Head

Job Title - Area Head-Government Banking

Location - Guwahati

Experience - 8-15 year

Key Responsibilities

Primary Responsibilities

• Ensure seamless client onboarding and deliver best-in-class service standards.
• Spearhead business generation within regulatory and risk frameworks.
• Build strategic partnerships with financial institutions to unlock synergies and revenue opportunities.
• Understand client needs and sector dynamics to structure customized banking solutions.
• Oversee accurate and timely KYC compliance and risk categorization.
• Lead acquisition of high-value accounts through thorough due diligence.
• Ideate and execute campaigns to diversify revenue and increase customer penetration.
• Analyze financial reports to identify early warning signs and mitigate risks.
• Monitor client portfolios and maintain regular engagement to ensure portfolio health.
• Conduct credit analysis in line with RBI guidelines.
• Leverage market intelligence to adopt best practices and stay competitive.
• Build and maintain strong relationships with key internal and external stakeholders.

Secondary Responsibilities

• Collaborate with internal teams (Branch Banking, Treasury, Risk, Compliance, Legal) to achieve business goals efficiently.
• Design and implement mechanisms to monitor customer satisfaction and improve service delivery.
• Review and resolve customer complaints to enhance service quality and grow treasury business.