Area Collections Manager- Front End
Aditya Birla Group · Not specified · onsite · Posted 30d ago
Not disclosedFresherfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Collections Target Achievement : Drive recovery and achieve monthly/quarterly collection targets for assigned area.
- Team Leadership : Manage a large team of Collection Officers/Agencies, ensuring productivity and adherence to KPIs.
- Process Compliance : Ensure compliance with RBI guidelines, company SOPs, and audit requirements.
- Performance Monitoring : Conduct weekly reviews, track delinquency buckets, and implement corrective actions.
- Vendor Management : Onboard, train, and evaluate third-party collection agencies; ensure background checks and performance reviews.
- Customer Engagement : Liaise with customers to resolve queries, negotiate repayment plans, and handle escalations.
- Legal Support : Assist in police/legal matters related to recovery cases.
Sourced from foundit
Skills
Customer EngagementPerformance monitoringProcess compliancelegal supportleadershipVendor Management
About Aditya Birla Group
Aditya Birla Group
Metals & Mining
227.5k+
employees
1857
169 years old
Mumbai, Maharashtra
India
About
Aditya Birla Group is a Fortune 500 global conglomerate. The company's businesses have grown into global powerhouses in a wide range of sectors metals, textiles, carbon black, telecom and cement.
Industries
Metals & MiningFinancial ServicesBuilding MaterialRetailTelecomChemicals
Employee ratings
2,383 reviews
4.1/ 5
Culture
3.9
Career growth
3.5
Work-life
4.0
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