{"@context":"https://schema.org","@type":"JobPosting","title":"Area Collection Manager","description":"

Role & responsibilities

Manage collections and recovery operations across the assigned area for Home Loan & LAP portfolios.
Drive collection efficiency across all delinquency buckets, with focus on overdue, NPA and high-risk accounts.
Achieve monthly collection, recovery and resolution targets while controlling roll-forward and credit losses.
Lead and manage in-house collection teams and external agencies/vendors.
Monitor bucket-wise performance, ageing, flow rates and portfolio health; implement corrective action plans.
Conduct regular field visits and team reviews to improve productivity and recovery performance.
Handle delinquent customers through effective negotiation, persuasion and resolution strategies.
Coordinate with Legal, Credit, Risk and Business teams for difficult and high-value cases.
Manage legal recovery processes including SARFAESI, possession, settlement and repossession, wherever applicable.
Ensure adherence to RBI/NHB guidelines, company policies and fair collection practices.
Prepare and review MIS, collection reports, agency performance and recovery dashboards.

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