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    Job · 16316500

    COFFEE DAY GLOBLE LTD logo

    Area Coach

    COFFEE DAY GLOBLE LTD · Chandigarh · onsite · Posted 44d ago

    Undisclosed6–10 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Location: Chandigarh/ Dehradun/ Mumbai
    Function: Operations - Caf / Xpress Kioks


    Experience: 510 Years


    About the Role

    We are looking for an Area Coach to manage the overall operations, sales, profitability and customer experience across multiple cafs within the assigned area.

    Key Responsibilities

    • Lead and coach Caf Managers and teams to achieve business and operational targets.
    • Drive sales, profitability and operational efficiency across assigned cafs.
    • Ensure adherence to SOPs, brand standards, quality and service guidelines.
    • Monitor caf performance, identify gaps and implement action plans for improvement.
    • Ensure effective inventory, cost and expense management.
    • Drive customer satisfaction and ensure timely resolution of customer concerns.
    • Conduct regular store visits, audits and performance reviews.
    • Ensure compliance with safety, statutory and company requirements.
    • Partner with HR, Marketing, Supply Chain and other functions for smooth caf operations.
    • Coach and develop Caf Managers and build a strong people pipeline.
    • Analyse business performance and share regular MIS and performance updates with management.

    Education & Experience

    • IHM / Bachelor’s degree in Business, Management, Hospitality or relevant field.
    • 5–10 years of experience in QSR, food retail or hospitality.
    • Minimum 4 years of experience managing multiple outlets/stores.

    Key Skills

    Multi-unit Operations | Sales & P&L | People Management | Customer Experience | Process & Compliance | Performance Management | Analytical & Problem-Solving Skills



    Sourced from naukri

    Skills

    Regional ManagementMultiple Store HandlingCluster OperationsField OperationsOperations ManagementQSRStore OperationsRetail Operations

    About COFFEE DAY GLOBLE

    COFFEE DAY GLOBLE LTD logo

    COFFEE DAY GLOBLE LTD

    Hospitality

    Bangalore

    IN

    ₹4.7L PA avg

    Avg at COFFEE DAY GLOBLE

    About

    We are the parent company of the Coffee Day Group, which houses Café Coffee Day that pioneered the coffee culture in the chained café segment in India. This coffee goes all over the world to clients across, Europe and Japan, making us one of the top coffee exporters in the country. We opened our first Café Coffee Day outlet in Bengaluru in 1996 , ours was a new vision—one where coffee was more than just a beverage. It was a cup that brought coffee aficionados, budding coffee drinkers, and well, friends together over a cup of freshly brewed coffee. Today, our subsidiary Coffee Day Global Limited has established the largest footprint of café outlets in India-spread across more than 200 cities. Our forays into diverse businesses are marked by the same passion with which we started Coffee Day Global Limited. Our portfolio includes Technology Parks & SEZs, Logistics, Investments, Financial Services and Hospitality.Our Company was originally formed as a partnership firm constituted under the Indian Partnership Act, 1932 on February 1, 2008 under the name Coffeeday Holding Co. Coffeeday Holding Co. was thereafter converted from a partnership firm to a private limited company under Part IX of the Companies Act, 1956 as Coffee Day Holdings Company Private Limited. The name of our Company was changed to Coffee Day Resorts Private Limited and subsequently, as Coffee Day Enterprises Private Limited. Our Company was converted into a public limited company and the name of our Company was changed to Coffee Day Enterprises Limited thereafter.

    Industries

    HospitalityBeverage

    Employee ratings

    10 reviews

    3.9/ 5

    Culture

    3.5

    Career growth

    3.3

    Work-life

    4.1

    Employees rate it well for

    Compensation & Benefits43Work Satisfaction42

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    Area Coach · waiting for your command