Area Academic Manager (Trainer)- Jamshedpur

Greetings from Tata ClassEdge Limited!!!

We are looking to hire for an Area Academic Manager for Navi Mumbai location. Please refer to the company brief and job description as mentioned below:

Company Overview:

Tata ClassEdge Limited (TCE) is a digital education solution provider, with our products powering digital classrooms in over 2000 schools, 28,000 classrooms and used by over 100,000 teachers and 1.5 million students. Our passion to ensure learning reaches every learner and commitment to building the joy of learning drives us to innovate and develop products that transform the classroom.

Training:

• Conduct Pre-Training System Analysis (PTSA)
• Organize Go-live Teacher training/ ClassEdge Product training.
• Conduct CE based pedagogy/ refresher training sessions
• Product and process training to newly recruited Edge Co-ordinators in schools

Service support:

• Identify and resolve content related concerns raised by teachers, within defined timelines.
• Provide product development inputs to the organisation based on the feedback from school/ teachers.
• Analyze usage reports to plan and implement academic interventions in schools.

Relationship

• Visit schools at defined time intervals and ensure optimal usage of CE assets in teaching.
• Organise usage and engagement activities in schools, as required.
• Ensure excellent customer satisfaction on academic parameters and collect the Customer feedback form, as per timelines.
• Meeting with the school stakeholders/ school management, as required.

Knowledge/Skills

• Strong communication skills
• Good Negotiation and problem solving skills
• High degree of Relationship building skills
• Strong interpersonal skills

Education: Candidate should have a strong educational background - graduation/ post-graduation degree preferably in Maths/ Science/ Social Sciences/ Commerce/ English or related subjects; Possessing a B.Ed degree or equivalent will be considered as an added advantage.