BENGALURU · FULLTIME
ARCHITECT - D365
Happiest Minds Technologies
Bengaluru · onsite · Posted 1d ago
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Undisclosed10–15 yrsfulltimeBengaluru
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Section · 01
About this role
Hiring: Dynamics 365 CRM Solution Architect (Presales & Solutioning)
Location: Bangalore
Experience: 8+ Years
Experience: 8+ Years
We are looking for an experienced Microsoft Dynamics 365 CRM Solution Architect with strong presales, solutioning, and customer advisory experience.
Key Responsibilities - Lead customer discovery workshops and solution design discussions.
- Architect end-to-end Dynamics 365 CRM solutions (Sales, Customer Service, Marketing, Customer Insights).
- Own RFP/RFI responses, effort estimation, and proposal development.
- Present solution approaches to customer stakeholders and leadership teams.
- Define integration, data migration, and implementation strategies.
- Collaborate with sales and delivery teams to drive successful pursuits.
- Identify and position AI, Copilot, and Agentic AI use cases within customer engagement processes.
- 8+ years of experience in Microsoft Dynamics CRM / D365 CE.
- Strong expertise in D365 Sales, Customer Service, Marketing, and Customer Insights.
- Experience in presales, estimation, and solution architecture.
- Knowledge of Power Platform (Power Apps, Power Automate, Power Pages).
- Experience with Azure Integration Services and API-based integrations.
- Excellent customer-facing and presentation skills.
- Dynamics 365 Solution Architect Expert
- Microsoft AI Engineer / Azure AI Certifications
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
Customer ServiceCustomer EngagementcrmAzure Aipower platformai engineerPower automateAzure Integration Servicesdynamics 365copilotintegrationsPower PagesData MigrationMicrosoft DynamicsArchitectureMicrosoft AzuremarketingArtificial Intelligence
Section · Company
About Happiest Minds Technologies
Happiest Minds Technologies
IT Services & Consulting
6.5k+
employees
2011
15 years old
Bangalore / Bengaluru, Karnataka
India
About
A technology firm specializing in digital transformation services utilizing advanced technologies to enhance enterprise efficiency and customer experience.
Industries
IT Services & Consulting
Employee ratings
1,441 reviews
3.4/ 5
Culture
3.4
Career growth
2.8
Work-life
3.6
Employees rate it well for
Work Life Balance210Work Culture165Senior Management138Salary104Learning80
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