Arabic Language Expert

Role & responsibilities

We are seeking a Arabic Language Expert to join our customer service team in a dynamic BPO environment. The role involves auditing calls in Arabic and attend calibration with client as a Lead calibration, . The ideal candidate should be fluent in Arabic (both verbal and written), possess excellent problem-solving skills, and have prior experience in customer support .

Preferred candidate profile

• Proficiency in Arabic (B2 and above level preferred).
• Good communication skills in English for internal communication.
• Strong listening, problem-solving, and interpersonal skills.
• Flexibility to work in rotational shifts, including weekends and holidays.
• Graduate in any discipline; language certifications in Spanish are a plus.