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    Job · 22315309

    Cognizant logo

    Arabic Language Expert -Fresher

    Cognizant · Hyderabad · onsite · Posted today

    UndisclosedFresherfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Role & responsibilities


    • Working on the moderation of the listings and making sure > 98% accuracy is maintained.
    • Making sure the listing are completed within the defined SLA/TAT time. Should be able to work independently and understand his/her performance metrics.
    • Track his/her own performance need improvise based on the business requirement.
    • Should be able to take manage his/her own performance
    • Need to be very judgmental in order to make sure that the correct information updated on the map front.
    • Should be focused to achieve 100% user satisfaction and zero client or customer escalations.

    Preferred candidate profile


    • Excellent communication skills and interpersonal skills in Arabic speaking and English.
    • Proficient in reading & speaking of Arabic & English.
    • Should be proficient with computers and MS office
    • Should be able to type 30 words per minute with preferred language.
    • Should have fair knowledge above navigation on Maps & geography.
    • Should be able to identify the area of Opportunity and bring it to the notice of supervisor.
    • Should be able to work in different shifts and locals depending on the business requirement.
    • Should be able to apply the theoretical knowledge into practice.

    CTC: - 3.50 LPA

    Shift time: - Rotational

    WFO-5 days working


    Sourced from naukri

    Skills

    Customer ServiceSemi VoiceCustomer SupportarabicCustomer Carevoice process

    About Cognizant

    Cognizant logo

    Cognizant

    IT Services & Consulting

    241.5k+

    employees

    1994

    32 years old

    Teaneck. New Jersey.

    United States (USA)

    About

    A leader in IT services, providing insights that empower businesses to anticipate customer needs and adapt in a dynamic environment.

    Industries

    IT Services & ConsultingConsulting

    Employee ratings

    61,441 reviews

    3.7/ 5

    Culture

    3.5

    Career growth

    2.9

    Work-life

    3.6

    Employees rate it well for

    Work Life Balance6704Salary6455Work Culture6019Learning4862Senior Management4577

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