AR Follow Up ( Fresher )

Roles and Responsibilities :

• Following up with insurance payers regarding claim status
• Identifying and resolving claim denials
• Preventing claim write-offs through timely follow-ups
• Working with billing scrubbers and making necessary edits
• Managing contractual adjustments and write-off projects
• Ensuring high cash collection and resolution rates
• Demonstrating strong calling, probing, and denial-handling skills

Job Requirements :

• 0-1 year of experience in an International KPO environment (Process Voice Specialist).
• Excellent communication skills with ability to articulate thoughts clearly over phone/email/chat.
• Ability to work on rotational shifts including evenings, nights, weekends & holidays as per business requirements.
• Strong communication skills with confidence when interacting with clients.