AR Caller

Job Summary

Job Title: AR Caller

Limited seats

Location: Bangalore, Chennai, Hyderabad, Kolkata

Mode: Work From Office

About the Role

We are looking for an experienced AR (Accounts Receivable) Caller to join our healthcare revenue cycle management team. The candidate will be responsible for following up on insurance claims, resolving payment issues, and ensuring timely reimbursement from insurance companies.

Key Responsibilities

• Follow up with insurance companies on outstanding claims.
• Analyze claim denials and take appropriate actions for resolution.
• Work on aging reports to ensure timely collections.
• Document call details and maintain accurate records of claim status.
• Coordinate with internal billing teams to resolve claim issues.
• Ensure compliance with healthcare billing and insurance policies.
• Meet productivity and quality targets set by the organization.

Required Skills

• Experience in AR calling within the healthcare or medical billing domain.
• Knowledge of US healthcare insurance processes.
• Good understanding of denial management and claim follow-up.
• Strong communication and negotiation skills.
• Ability to analyze reports and resolve claim-related issues.
• Proficiency in medical billing tools and software.