AR Caller

Job Description:

Wave Online Infoway Pvt. Ltd. is looking for experienced AR Callers to join our Revenue Cycle Management (RCM) team in Coimbatore.The ideal candidate should have hands-on experience in US Healthcare Medical Billing, Accounts Receivable (AR) follow-up, insurance claims and denial management.

Key Responsibilities:

• Perform AR follow-up on outstanding medical claims.
• Contact insurance companies to check claim status and resolve payment issues.
• Identify and follow up on denied, rejected and underpaid claims.
• Analyze claims and take appropriate action for resolution.
• Maintain accurate documentation of follow-up activities.
• Meet individual and team productivity and quality targets.
• Ensure timely follow-up on assigned accounts.
• Communicate effectively with insurance representatives.
• Follow standard operating procedures and compliance requirements.

Required Skills:

• 1 - 3 years of experience in US Healthcare / Medical Billing / AR Calling.
• Good knowledge of the US Healthcare RCM process.
• Experience in AR Follow-up and Denial Management.
• Good verbal and written communication skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and as part of a team.
• Willingness to work in a night shift.