AR Caller

Position: AR Caller

Experience: 0 to 3yrs

Shift: US Shift (Night Shift)

Working Days: 5 Days Working

Location: Satellite , Ahmedabad

Job Summary

We are looking for a motivated AR & Billing Associate to join our Revenue Cycle Management (RCM) team. The candidate will assist in medical billing processes, claim follow-ups, and resolving insurance-related queries to ensure timely reimbursement from insurance companies.

Key Responsibilities

Billing Responsibilities

· Prepare and submit medical claims to insurance companies using billing software.

· Ensure patient demographic and insurance details are accurate before claim submission.

· Review claims for completeness and compliance before submitting to clearinghouses.

· Maintain accurate billing records and documentation.

AR Responsibilities

· Follow up with insurance companies regarding unpaid or denied claims.

· Analyze EOB (Explanation of Benefits) and ERA (Electronic Remittance Advice) to identify claim status.

· Identify denial reasons and assist in resubmitting corrected claims.

· Coordinate with internal teams to resolve billing discrepancies.

Additional Responsibilities

· Maintain records of claim follow-ups and payment updates.

· Communicate with insurance representatives through calls or portals.

· Ensure compliance with healthcare billing guidelines and company policies.

· Meet daily productivity and quality targets set by management.

Required Skills

· Basic understanding of medical billing and US healthcare processes (preferred).

· Good communication skills (verbal and written English).

· Strong analytical and problem-solving skills.

· Attention to detail and accuracy in data entry.

· Basic knowledge of MS Excel and computer applications.

Eligibility Criteria

· Graduate in Commerce, Management, Life Science, Pharmacy, or any related field.

· Freshers are welcome to apply.

· Good communication skills and willingness to work in US Night Shift.

Preferred Knowledge(optional)

· Knowledge of CPT, ICD‑10, and HCPCS codes.

· Understanding of RCM (Revenue Cycle Management) process.

· Exposure to healthcare billing software or insurance processes.

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